FSSAI Registration ID: 22125677000699 (#69, Ajit Enclave, Randhawa Road, Kharar-140301)
Privacy Policy
At Kerala Cart, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, share, and safeguard your information when you use our website or place an order.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
- Full Name
- Delivery Address
- Contact Number
- Email Address
- Payment Details (processed through secure third-party services)
b. Non-Personal Information
- Browser and device data
- IP address
- Site usage data and page interactions (via cookies and analytics tools)
2. Purpose of Collecting Information
We use the information to:
- Process orders and manage deliveries
- Communicate with you regarding your purchases or support requests
- Improve your shopping experience on Kerala Cart
- Send promotional emails (only with your permission)
- Ensure website safety and prevent fraud
3. Sharing of Information
We do not sell or rent your personal data. We may share limited information with:
- Delivery partners to fulfill your orders
- Payment processors to handle secure transactions
- IT and analytics service providers to maintain and optimize our website
- Legal authorities, if required by law
4. Security of Your Data
We take data protection seriously and use SSL encryption, secure servers, and other technical safeguards to protect your information. However, please note that no method of internet transmission is 100% secure.
5. Cookies & Analytics
Kerala Cart uses cookies and tracking tools to:
- Store your preferences
- Analyze how you use the site
- Provide relevant offers and a better browsing experience
You can manage or disable cookies through your browser settings.
6. Your Rights as a Customer
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of the data we hold about you
To exercise your rights, please write to us at support@keralacart.com.
7. Third-Party Websites
Our website may link to third-party websites or services. Please note, we are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Kerala Cart does not knowingly collect personal information from children under 13 years of age. If such data is inadvertently collected, we will promptly delete it.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.
10. Contact Us
If you have any questions or concerns about this policy, feel free to contact us:
📧 Email: saleskeralacart@gmail.com
📞 Phone:9999855916
🌐 Website: www.keralacart.in
Kerala Cart
#69, Ajit Enclave, Randhawa Road, Kharar 140301
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